Portfolio · 2026
Hi, I’m Kunal.
A senior product designer building systems people use without thinking about it — across telecom, banking, and AI.
20 years in. Looking for Director, Head of Design, Innovation, or R&D roles where the line between design and engineering is allowed to blur.
Designed for, with, and inside
VerizonICICI BankHero MotoCorpAirtelMahindraBCGIKEA
01 · How I work
What I spend my time on.
Three things, roughly equal weight.
Design and stakeholder management
Leading design organisations and the conversations around them — strategy, executive alignment, and the trade-offs that survive a roadmap reset.
AI tools
Claude, Emergent, Figma Make, v0, Cursor — across discovery, design, and research. The tools change every few months; the instinct doesn't.
End-to-end automation
Spotting the workflow that's quietly costing a business time, designing the blueprint around it, and shipping the platform that solves it — not a deck.
AI Ops
VEDA
An AI bot inside Microsoft Teams that auto-generates client health reports — replacing 3–5 hours of weekly PM work with under 30 seconds.
Enterprise AI · Under NDA
Contact Centre 2030
A forward-looking agent workspace for a US-based telecom carrier — one human supervises 5–10 concurrent AI-mediated chats, with sentiment-triggered escalation. Client confidential.
Consumer Fintech
Hero Retail Finance
Unified consumer-fintech platform integrating two-wheeler financing across customer, dealer, and admin surfaces.
Consumer Mobile
Hero ICE — Connected Mobility
A consumer companion app for Hero MotoCorp's two-wheeler riders — service, loyalty, and connected-vehicle data. Designed to work for connected and non-connected bikes alike.
Agentic AI · Self-initiated
Knowledge Companion Agent
A multi-agent service blueprint for a regulated fintech's wealth-publication workflow. Four AI agents working in concert, with compliance as a first-class peer.